Damaged Products: Pomades.ie are here to please, we want all our customers to receive premium quality products. If for some strange reason you did not receive the right product, or there is a problem with your product, please contact us straight away, we will happily sort this out asap. If there is a problem with your product please email a picture along with your order number and we will get back to you that day.
Unwanted: If there is no problem with your product, but you simply dont want it. We will take back any unopened and unused products within 14 days. When we receive the product, we will refund the value of the product minus any shipping costs.
If bottle/container seal is broken or a product is tampered with in any way, we can not accept returns due to hygiene reasons.
You are responsible for the cost of shipping the product back to us, as soon as we recieve the product we will start processing the return. Please pack any returns safely, to prevent any damages. Pomades.ie cannot be held responsible if an order is lost being returned to us. We advise that you use registered mail to prevent this from happening.